Iswitch

Quality Metrics

Metric Description Target Value Reason
User Satisfaction Score (USS) Measures how satisfied users are with the usability and design of the Iswitch platform. Average rating above 4.5 / 5 in user surveys. A high satisfaction score ensures that the platform is intuitive and enjoyable to use, reflecting strong UX design quality.
System Uptime (Availability Rate) Percentage of time the Iswitch website is fully functional and accessible without downtime. Maintain 99.5% uptime per month. High availability demonstrates technical reliability and backend stability, ensuring continuous user access.

Test Scenarios

Test Name Input / Steps Expected Result Reason for Test
Navigation Functionality Test Click through all main menu items (SWOT, Gantt, Plans, About, Finance Plan, Risk Plan). Each button redirects to the correct page without delay or error. To verify that all website links and routes are correctly implemented.
Load Speed Test Measure page load time using developer tools or an online testing platform. Homepage and subpages load in under 2 seconds. To confirm website performance optimization and smooth user experience.
Registration Form Validation Test Fill in the registration form with various inputs (correct, incorrect, empty fields). The form accepts only valid data formats and displays appropriate error messages when needed. To ensure correct data handling and prevent registration errors.
Data Saving Test Save a new dataset (e.g., project plan) and refresh the page. The data remains stored in the database and reappears correctly after refresh. To verify backend reliability and correct database communication.
Mobile Responsiveness Test Open the Iswitch website on mobile and tablet devices. The layout automatically adjusts to screen size without cutting off elements. To ensure the website is fully responsive and accessible on all devices.
Security Access Test Attempt to open restricted pages without logging in. The system redirects unauthenticated users to the login page. To ensure proper data protection and access control.